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Admission prices and book tickets for Norwich Castle

Norwich Castle's medieval keep has reopened.

Family paying for admission in reception area

Our admission prices include entry to the spectacular transformed keep. Discover what you will experience. Your ticket will also give you access to the rest of our beautiful museum galleries and special exhibitions.

Prices

Ticket typeAdvanced online priceOn the day price
Norfolk Museums Pass holdersFreeFree
Adult (age 19 plus)£15.30£17
Family discount adult (available with a paid child ticket)£13.95£15.50 
Child (age 4-18)£13.05£14.50 
Child aged under 4FreeFree

Concession claimants of means-tested benefits:

  • People who get means-tested benefits including Universal Credit and Pension Credit
  • All children in households receiving means-tested benefits
FreeFree
Companion for a disabled personFreeFree
Twilight ticket (one hour before closing)Cannot book online£2.50

We offer free admission for the following groups

Please bring proof of eligibility for free or discounted admission.

Partner organisations:

  • National Art Pass
  • Costume and Textiles Association (CTA)
  • East Anglia Art Fund (EAAF)
  • Friends of the Norwich Museums (FNM)
  • Museums Association (MA)
  • Kick the Dust
  • Norfolk Contemporary Art Society (ncas)

Education partners:

  • City College students and staff
  • UEA students and staff
  • Norwich University of the Arts (NUA) students and staff
  • Access Creative students and staff
  • Children's University student

Other Concessions:

  • Looked After Children
  • Norfolk teachers (teachers from outside Norfolk who wish to familiarise themselves with any of our museums in preparation for a potential school visit are welcome to free admission on presentation of a valid school ID)
  • Home education adult or child (available in term time only)

Booking

Buy your tickets on the door or book at least a day in advance online and save 10% on ticket prices. We recommend you book in advance at busy times. 

We are unable to offer refunds. Please note, we are unable to take bookings over the phone.

Buy tickets

Wheelchair access in the Keep

To keep everyone safe, we can accommodate up to five wheelchair users above ground floor level at any one time. This is due to the historic structure of the building and our current evacuation plans.

If someone in your party uses a wheelchair and is planning to visit the Keep, please let us know when booking so we can help your visit run smoothly. Contact Norwich Castle Museum and Art Gallery.

Thank you for your understanding as we work within the constraints of this unique heritage site.

More information

  • Read about our access facilities at Norwich Castle 
  • Assistance dogs are welcome in our museums. We don't allow any other dogs in our museums.
  • Children under the age of 14 must be accompanied by an adult
  • For the safety of our visitors, the castle battlements may close at short notice in bad weather
  • Get more information about group visits
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